Customer Service

Radcliffe aims for the highest quality of service whether you are shopping in our stores or on radcliffejewelers.com.  Please contact us regarding any concerns about your shopping experience.

Call toll-free 1.800.487.0309

E-mail:  lily@radcliffejewelers.com

Write:
Radcliffe
Customer Relations
1848 Reisterstown Road
Baltimore, MD 21208

Shipping and Delivery Information
Radcliffe Jewelers can ship to most addresses in the United States (excluding P.O. Boxes). *

Orders placed on radcliffejewelers.com before 3pm Monday-Friday will be processed for delivery that day. Orders placed after 3pm Monday-Friday will be processed the following business day. Orders placed on Saturday and Sunday will be shipped out on Monday.**

Radcliffe Jewelers offers three shipping options:
Standard Shipping- Delivered in 4-7 business days.
Overnight- Delivered on the next business day.
2nd Day- Delivered in two business days.

*Please contact us about international shipping.
**Some exceptions include holidays and product availability.

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