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Job Title: Jewelry & Watch Sales Associate

About Radcliffe Jewelers

• Since 1983, Radcliffe Jewelers has evolved into Maryland & Delaware’s premier luxury shopping destination. Radcliffe is one of the country’s leading jewelers housing an unparalleled selection of fine jewelry, Swiss watches, diamonds, China, crystal, silver, and giftware. 

Overview

Radcliffe Jewelers is looking to add to their team of Jewelry & Watch Sales Associates. The Jewelry & Watch Sales Associate position requires excellent personal communication skills, a desire to work in an exclusive luxury environment, a base knowledge of luxury goods (including jewelry and watches), and the technical skills to operate our internal systems.  Radcliffe is looking to add a driven professional who aims to succeed in a luxury environment while delivering the best experience to our clientele.

Major Duties & Responsibilities:

• Guiding clients through their journey of purchasing jewelry/watches/giftware.
• Merchandising the showroom.
• Communicating with clients in-person, over the phone, or via email.
• Providing an exceptional client experience in a luxury environment.
• Collaboratively work within a team environment to provide elevated customer service to our clients.     

Qualifications/ Skills:

• At least 2 years of previous experience in luxury retail, jewelry and watch repair; luxury hospitality environment; or luxury automobile dealerships
   
• Strong interpersonal skills

• General knowledge, or interest, of jewelry and watches.
• Must be able to multi-task while still providing exceptional customer service.
• Experience working with Microsoft Office, including Outlook and Word.
• Must be able to work retail hours including weekends and some holidays.
• Excellent verbal and written communication while working within a team environment.
• Proactive approach to problem solving
• Strong time-management, organized and detail oriented skills.

Compensation and Benefits

• Competitive hourly rate plus overtime
• Health Care for full time employees
• 401k Plan
• Generous Paid Time Off
• Paid Holidays
• Employee Discounts

         *All candidates will be subject to complete background check before hire